1. OBJECT

 These General Terms and Conditions apply to all subscriptions and sales from Programari Enginyeria Informàtica SL, including those made through its websites or mobile applications, regardless of the subscription plan selected. By making a payment, the customer acknowledges and fully accepts these Terms and Conditions without restrictions or conditions.

 These General Conditions, together with the specific conditions and the pre-contractual information referred to in Clause 3 below, form the Software contract between Programari Enginyeria Informàtica SL and the Client (hereinafter, the “Contract”).

 2. IDENTIFICATION DATA

 Programari Enginyeria Informàtica SL, with NIF B17725425, registered in the Mercantile Registry of Girona, and with registered office at Plaza de la Iglesia, 3 in La Pera. It is a company whose usual activity, among others, is computer programming and the sale of its products, as well as the rental of homes and other related activities (hereinafter, “Software”).

 Email: info@software.info

 3. PRE-CONTRACT INFORMATION

 Prior to the completion of the Software subscription process, which will occur upon making the payment, the Client acknowledges that Software has provided them with the following information:

 a. The legal and economic terms and conditions of the subscription, with express indication of the existence of a payment obligation.

 b. The subscription conditions.

 c. The identity of the contracting employer (including the trade name), as well as their address, telephone, fax and contact email.

 d. The total subscription price, including applicable taxes and/or fees

 e. The payment methods and delivery conditions of the subscription.

 f. The duration of the contract.

 g. The existence of a legal guarantee, after-sales service and a procedure for handling customer complaints.

 h. The conditions, time limit and procedure to follow to withdraw from this Contract.

 i. The functionality of the digital content, including applicable technical protection measures, where appropriate.

 j. Any relevant interoperability of the digital content with the sections and programs known to the employer or that the employer can reasonably be expected to know, where applicable.

 k. These General Subscription Conditions.

 4. SUBSCRIPTION

 The Client may subscribe to the Software services under the subscription options offered at any given time. Depending on the chosen subscription option, the subscription may include a range of additional services, subject to the offers in effect at the time of purchase. Should Software decide to discontinue any of these services, it must notify the affected Clients with reasonable advance notice, giving them the opportunity to cancel their subscription at that time at no cost. To complete the subscription, the Client must fill out a subscription form, providing certain personal data. Before finalizing the subscription process, the Client will be informed of the total subscription cost, including any applicable taxes or fees.

 Subscription acceptance must be formalized by clicking the "Make Payment" button at the bottom of the subscription request page, thereby accepting these General Subscription Terms and Conditions. Only individuals of legal age, acting on their own behalf or as representatives of a legal entity with sufficient power of attorney, may place orders. To this end, the Client, by accepting these General Subscription Terms and Conditions, declares that they are of legal age and guarantees the accuracy of all registration data provided to Software, being solely responsible for any false or inaccurate statements made and for any damages that such circumstances may cause to Software or third parties. Software reserves the right to cancel the subscription of Clients who have provided false information.

 5. PROOF OF ACCEPTANCE

 Once these General Subscription Conditions are accepted, by activating the Make Payment button, Software will send the Client confirmation of the contract made, with all its terms, via email after the completion of the subscription process, along with documentary proof of payment.

 6. PRICE

 The price to be paid for the subscription in the contracted modality, including any applicable taxes and fees, will be communicated to the Client clearly and unequivocally before finalizing the subscription contracting process.

 Software may, at any time, modify the subscription fees and/or the fees for any associated additional services. These fee changes will apply to new customers from the date of their subscription and to existing customers from the date of their subscription renewal.

 7. PAYMENT METHODS

 Customers wishing to subscribe must pay the corresponding amount using their chosen payment method (credit or debit card). The following credit and debit cards are accepted: Visa and Mastercard. Charges will be processed automatically upon completion of the subscription process through the payment gateway, which encrypts the connection and enters the data on the entity's secure server. The system only accepts secure cards. Therefore, if you experience difficulties completing the payment, Software recommends contacting your bank to verify that your card is enabled for online purchases. If Software is unable to process the payment for any reason, the subscription will be considered incomplete and the subscription invalid. Furthermore, if Software is unable to collect payment for the subscription during the term of the Contract, the Customer agrees that Software will be entitled to cancel the subscription.

 Notwithstanding the foregoing, in the event of non-payment, Software reserves the right to take any legally available measures to ensure the satisfaction of its collection rights arising from the corresponding subscription agreement.

 8. DURATION

 The subscription contracted will have the duration indicated at the time of its contracting and it will be automatically extended for periods of equal duration.

 9. CANCELLATION OF SUBSCRIPTION

 The Client may unilaterally cancel the contract they have entered into at any time during the term of the Contract by contacting Software by any means.

 This cancellation will not result in a refund of the amounts paid by the Customer as consideration for the Software subscription. These amounts are non-refundable.

 10. RIGHT OF WITHDRAWAL

 The Customer has the right to cancel the subscription without giving a reason within a maximum period of fourteen (14) calendar days from the date of purchase. To meet the cancellation deadline, it is sufficient to send the notification of cancellation before the end of the aforementioned period.

 To exercise this right, the Client shall notify Software of their decision to withdraw from the Contract by sending an email to the address: info@programari.info, in which case Software will promptly acknowledge receipt of this withdrawal on a durable medium (for example, by email), or by any other means of communication from such party that allows proof of content and receipt.

 Software will return to the Client the proportional amount, if applicable, for the time spent paid by the Client for the subscription before the expiration of fourteen (14) calendar days from the date on which Software has been informed of the Client's decision to withdraw, using the same means of payment used by the Client for the subscription.

 11. Customer Service

 For any query, incident, complaint or claim during the subscription period, Software provides Customers with a Customer Service at the telephone number 607 521 501, or the email address info@programari.info.

 12. DATA PROTECTION

 Personal data provided now or in the future, within the framework of the purchase of a subscription, will be processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018, of 5 December, on the protection of personal data and guarantee of digital rights (LOPDGDD).

 The personal data provided will be processed by Programari Enginyeria Informàtica SL and whose data protection officer can be contacted via the following email address: info@programari.info.

 For what purpose do we process your personal data?

 Your data will be processed by Software for the following purposes:

 I. Subscription payment and billing management.

 II. Manage the digital access associated with the subscription.

 III. Sending marketing communications about other Software products. We may contact you by phone or electronic means such as email or SMS messages. You can opt out of these communications at any time by indicating your preferences in the Notifications section of your user registration.

 Nature of the data

 To purchase a subscription, you must be a registered user. The data we process, in addition to the information you provided during registration, includes:

 I. Data required for payment processing: payment details (credit card, PayPal account)

 II. Data required for invoicing: Identification data (NIF/NIE, name and surnames)

 III. Data required for access and contact: email.

 IV. Regarding the sending of commercial communications, the telephone number, if you have provided it to us in your user registration, and your email.

 The Client is responsible for the truthfulness and accuracy of the personal data communicated, and Software reserves the right to exclude any Client who has provided false data, without prejudice to any other actions that may be appropriate under the Law.

 Should any of your data change, Software requests that you notify them to keep it up to date. In this regard, the Client agrees to provide accurate information regarding personal data and to keep the data provided to Software current.

 If you provide us with data from third parties, the Client guarantees that they have obtained the express consent of these third parties for the communication of their data to Software for the processing purposes indicated in these General Terms and Conditions of Sale.

 How long do we keep your data?

 We will retain the data you have provided to us, according to:

 I. Data for payment management. While the subscription is active and, subsequently, while there is a legal obligation.

 II. Billing and contact information. While there is a legal obligation to retain it, and subsequently, until you request cancellation as part of your subscription history.

 IV. Your email address, for as long as contact is necessary to provide the services. Cancellation of the subscription does not imply cancellation of the user registration or modification of the preferences expressed therein.

 To which recipients will the data be communicated?

 We will only share the necessary data with:

 I. Those third parties to whom Programari Enginyeria Informàtica SL is legally obliged to provide them, such as the Tax Agency, Consumer Authorities, banks or financial entities.

 II. Our provider that manages access to the services offered.

 These transfers are made either due to legal obligation or to fulfill the contracted service, and therefore do not require consent.

 Where is your data processed?

 Software and our service providers process your data within the European Union.

 What are your rights as a data subject?

 We inform you that if you wish to exercise your rights of access, rectification, and erasure of data, as well as request the restriction of processing of your personal data, object to its processing, request data portability, or revoke the consent you have given us, you may do so by contacting Software Ingeniería at info@programari.info, clearly indicating the right you wish to exercise and attaching a copy of your National Identity Document or any similar document that proves your identity. Finally, we inform you that for any clarification regarding the processing of personal data, you can contact our Data Protection Officer by sending an email to info@programari.info. Furthermore, if you believe that your rights are not being adequately addressed, we remind you of your right to request the protection of the Spanish Data Protection Agency (www.aepd.es).

 13. INTELLECTUAL AND INDUSTRIAL PROPERTY

 All intellectual property rights to our products belong to Software or, where applicable, to third parties, who hold the exclusive rights to exploit them in any form, including, but not limited to, the rights of reproduction, copying, distribution, transformation, marketing, and public communication. The reproduction, distribution, and public communication, including making available, of all or part of the content, on any medium and by any technical means, is expressly prohibited without Software's authorization. By accepting these General Terms and Conditions of Sale, the Customer agrees to respect the intellectual property rights held by Software and/or third parties.

 14. COMMUNICATIONS

 Any communication that Software makes to Clients, including communications related to the subscription, will be made to the contact details (email, telephone and/or address) that they provide in the registration form, except in the case that the communication is necessary for the maintenance of the business relationship, in which case it may be made using any data provided by the Client during the validity.

 15. JURISDICTION AND APPLICABLE LAW

 This contract shall be interpreted and governed in accordance with Spanish law. Software and the Client agree to attempt to resolve amicably any disagreement that may arise in the performance of this Contract before resorting to the jurisdiction provided for herein. In the event of any conflict or discrepancy in the interpretation or application of these contractual terms, the courts and tribunals that will hear the matter shall be those determined by the applicable legal regulations regarding competent jurisdiction, which, in the case of end consumers, shall be the place of performance. The European Commission provides an online dispute resolution platform, which is available at the following link: http://ec.europa.eu/consumers/odr/.

 In the case of a sale made by a company, both parties submit, with express waiver of any other jurisdiction, to the courts and tribunals of Girona (Spain).

 16. MODIFICATION OF THE GENERAL SUBSCRIPTION CONDITIONS

 Software will inform Customers via email or notices on our website of any changes made to the General Terms and Conditions of Sale. These modifications will be reflected in this document, which the user can access at any time from our website. Upon subscription renewal, the subscription terms and conditions in effect at that time will be considered accepted, and the Customer will be bound by the new terms and conditions.

 17. SAFEGUARD CLAUSE

 The invalidity of any of these clauses does not affect the others. Ineffective clauses will be replaced, where appropriate, by others whose content allows the purpose pursued by those declared invalid to be achieved.